To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. You should now be able to log in and play the updated app without any problems.
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Q1: How to log in after installing the To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. You should now be able to log in and play the updated app without any problems.?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This simplified login process offers easy access to your account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for the OTP to be sent after clicking the send button, and if it doesn't arrive within the time frame, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems. This should provide a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. You should now be able to log in and play the updated app without any problems.?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earnings from gaming, and bonuses cannot be withdrawn. You can access the withdrawn funds once you've met this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and adding your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay can occur when there are issues with payment verification or other technical issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the real money or winnings accumulated while playing games with the bonus amount. This means the bonus itself is non-withdrawable, but earnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, contact their care centre for assistance.
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